Overview
Each Account node in the YSoft SAFEQ Cloud system tree has an Overview landing page showing:
- The Quick start steps (customers only)
- Statistics and charts for Account health (customers only): Print activity, Top 5 Users, and Top 5 Devices.
Where there are multiple levels and sub-accounts, the Overview page will reflect the aggregate total of activity taking place at that level in the tree.
Account health
- Click Account health check.
- SAFEQ Cloud will validate the current configuration of the account.
- A list of problems will be displayed. Click Solve next to the issues you wish to resolve.
- Once an alert is solved, it will not be visible when you click Account health check next time.
Available check alerts:
- License validity
- License validity in 30 days
- Test authentication providers
- Check for Input ports without a valid output port
- Authentication providers without any authentication service
- No authentication providers set
- Printers without a document output service
- No output ports (printers) defined for account
- Embedded printers with no embedded configuration
- Embedded printers with no terminal service attached
- Authentication provider has no access control assigned
- Active authentication providers share the same domain
- Secondary servers that host used by printers services are offline
Alert Severity:
- error – The corresponding functionality will not work properly unless the problem is solved.
- warning – The corresponding functionality may not work properly in the future.
- info – The corresponding functionality has not been set yet.
Quick start steps
After account creation, each customer account will display a panel with several steps that you must complete before you can start printing.
When you complete a step, it will automatically be displayed as completed. Each step (except for the first one) contains a link to the documentation.
After completing all the steps, the panel will no longer be shown.
Conditions for completing the Quick start steps
- Get the account – Your SAFEQ Cloud account is already created, therefore this step always shows as completed.
- Add a printer – Add at least one printer on the Printers page.
- Bring your users in – Add at least one non-local authentication provider on the Authentication providers page. Alternatively, add at least five local user accounts other than the default ones on the Users page.
- Install PC Client and print a job – Print at least one print job.
Users will only see the download links if you assign them the ViewClientAndMobileDownload permission.