Skip to main content
Skip table of contents

Password policy

This section can be found on the Security Options page under the General tab.

In the Password policy section, you can create a password policy for local users.

Note that the minimal password length policy property can not be disabled, and minimal password length can’t be lesser than 6 characters.

Policy scope

The policy will start to be applicable to all operations in which passwords are created or changed:

  • administrator edits the user record
  • user edits their own profile
  • user account is created or updated via the API

If the password doesn't meet the policy requirements, the operation will be rejected. Errors will be shown on the top of the UI form. In the case of API usage, errors will be recorded in the log file.

Existing users

When an administrator changes the password policy, it’s not applied to existing users. Thus, even after policy edit, the database may retain users with passwords that do not correspond to the policy. The policy will be applied when the administrator or user attempts to change the password (both via UI form or API).

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.