Using the Android mobile app

Download the application from Google Play Store.

Logging in

1. After you start the application for the first time, you will see the login screen .

2. Enter the User Domain. You can enter it manually or by scanning the configuration QR code that you can find in SAFEQ Cloud Web UI.

3. Tap Sign in and enter your SAFEQ Cloud username and password or use other login methods, for example via your Microsoft or Google account. The available login methods depend on how your administrator configured the app.

Alternatively, tap Alternative Login if your company uses, for example, a custom identity provider.

Alternate login

On the Alternate Login screen, enter the following:

• Identity provider URL – If a custom identity provider is deployed, provide the custom identity provider’s URL. For a default deployment, enter the address and port of Job Service. For example, if the Job Service is deployed on a machine with hostname example.com, then the value is https://example.com:5000/.

• API endpoint – Use the address and the HTTPS port of Spooler, e.g.  https://example.com:5002 .

• Client ID – Use the ClientId value specified in the identity provider. For a default deployment using Job Service as an identity provider, use ClientId of  Additional Clients located in Job Service’s local.json configuration file. The default value is mobile-application.

• Client Secret – Optional value of the API Key that authenticates the app.

You can enable communication that is not secured by TLS by using the toggle button.

Job list

After a successful login, you will see all of your documents.

Submitting print jobs

Supported formats

• BMP

• DOC

• DOCX

• GIF

• HEIF

• JPEG

• ODP

• ODS

• ODT

• PDF

• PPT

• PPTX

• PNG

• RTF

• WebP

• HTML

• XLS

• XLSX

• Various forms of plain text

Submitting print jobs from the apps via the share menu

This method works with any application that supports printing.

1. Tap the share menu in the app from which you wish to print.

2. Tap the SAFEQ Cloud icon.

3. Modify the finishing options according to your needs. If the chosen file is protected by a password, a dialog box will prompt you to enter the password.

4. Tap Send.

Note: Devices running Android 14 may not render the shadow in the file unlocking dialog.

Submitting print jobs directly from the app

1. To submit a new document, tap the plus button at the bottom of the Job List screen. This will open the standard system file picker.

2. Select one or more files. If any of the chosen files are password-protected, a dialog will appear prompting you to enter the password. You will have the option to skip those files you do not wish to unlock.

3. On the next screen, customize the finishing options (print queue, number of copies, color, page size, page orientation, and sides) according to your needs.

4. Tap Send.

Submitting jobs using the Android native print function

The SAFEQ Cloud mobile app supports Native Print, allowing you to print directly from any Android app that supports printing (such as Chrome, PDF viewers, document editors, and more) to your SAFEQ Cloud print queues. This feature integrates the SAFEQ Cloud app with Android's built-in print system, making it easy to print from anywhere on your device.

First-Time Setup

1. Sign In: Make sure you are signed in to the SAFEQ Cloud app. If you're not signed in, you'll see a "⚠️ Sign in to use" message when trying to print.

2. Add a Print Queue:

   • When you first try to print, if you have exactly one secure print queue available, it will be automatically added for you.

   • If you have multiple queues or no queues deployed, you'll need to select a print queue:

     • Open Android Settings → Connected devices → Connection preferences → Printing

     • Find the SAFEQ Cloud print service

     • Tap on it and select "Add printer" (or tap the printer that shows "Select a print queue")

     • Choose the print queue you want to use

3. Verify Your Printer: After adding a print queue, it will appear as an available printer when you print from other apps.

Printing from Any App

1. Open the app you want to print from (e.g., Chrome, a PDF viewer, a document editor).

2. Open the print menu:

   • Tap the three-dot menu (⋮) → Print, or

   • Use the app's print option (usually in the Share or More menu)

3. Select SAFEQ Cloud Printer:

   • In the printer selection screen, look for printers named after your SAFEQ Cloud print queues

   • Select the SAFEQ Cloud printer you want to use

4. Print: Tap the Print button. Your document will be uploaded to SAFEQ Cloud and processed according to your print settings.

Adding More Print Queues

To add additional print queues as printers:

1. Open Android Settings → Connected devices → Connection preferences → Printing

2. Find and tap on the SAFEQ Cloud print service

3. Tap "Add printer" (or the printer icon with a plus sign)

4. Select the print queue you want to add from the list

5. The new printer will appear in your printer list

You can also add more print queues directly from the print dialog. When selecting the printer you want to use, just tap “All printers…” in the drop-down menu and follow the same process from point 3 above.

Deleting print jobs

To delete a print job, swipe it to the left.

Job release with QR code

Users can select multiple files in a specific order. After tapping the Print with QR button, they can scan a QR code to release the jobs to the corresponding printer in the previously selected order. If any jobs cannot be printed, a popup will appear providing information about why they could not be processed.