Skip to main content
Skip table of contents

Printing BW Jobs with User Access restriction for Color on Sharp

When user sets Color Restriction on Rules/Access definitions the following behaviors are observed:

  • Color job forced as BW job on Driver (Universal Print Driver/Vendor Driver): Job is printed as BW and accounted as BW.
  • BW job (e.g. black text without images) without forcing as BW on driver: Job is listed on TS but not Printed. (warning) 

The described behavior is due to a third party limitation.

(warning) Workaround: In order to print a BW job (e.g. black text without images) by user with color restriction Rule-based Engine should be created in order to force BW.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.