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SAFEQ Cloud Client Upgrade

Upgrading SAFEQ Cloud Client on Windows

Manual upgrade process

Follow these steps to upgrade the existing installation of SAFEQ Cloud Client in the Windows environment:

  1. Run the SAFEQ Cloud Client executable file.
  2. Click Next.

  3. Select the Upgrade existing installation (recommended) option and then click Next.

  4. Wait while the SAFEQ Cloud Client is being updated and then click Finish.

Upgrade via Windows command line

This is similar to the unattended installation. Open a Command Prompt and go to the location of the SAFEQ Cloud Client installer. Run the following command:

safeq-cloud-client-3.x.y-release-setup.exe /S /GATEWAYADDRESS=<IP or DNS> /ACCOUNTDOMAIN=<accountDomainName>

Windows installer also accepts several command-line parameters for unattended installation that can be found in section Installing SAFEQ Cloud client on Windows.

Upgrading SAFEQ Cloud Client on macOS

Manual upgrade process

Follow these steps to upgrade the existing installation of SAFEQ Cloud Client in the macOS environment:

  1. Run the SAFEQ Cloud Client .pkg file.
  2. Click Continue.

  3. On the next screen, read the license agreement and click Continue. A pop-up screen will appear.
  4. On the pop-up screen, click Agree.
  5. Click Install and then click OK.

  6. Authorize the installation, wait until the SAFEQ Cloud Client is installed, and then click Close.

Unattended upgrade process on macOS

The same steps outlined in section Installing SAFEQ Cloud client on macOS can be followed for upgrading.

Post-upgrade checks

  • The SAFEQ Cloud Client icon is displayed normally in the System Tray area.
  • The upgraded app version is correct in the About window.
  • The previously set configuration options are unchanged in the Configuration… window.
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