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2025

2025.04.30

Legend:

(tick) Added feature
(info) Improved/changed feature
(warning) Bug fixed

(tick)Shared Print Queues

You can now easily share print queues with others by using the new shareable option. This update simplifies the process of granting additional rights to users who need access (HCP-14381)

(info)Unified Design for Printer Pages

The Edit Printer page now features the same modern and user-friendly design as the Add New Printer page. This update improves consistency and streamlines the printer management experience (HCP-14472)

(info)Always Up-to-Date Universal Print Driver Link in SQC

The Installation Files section of the vendor account in SQC now provides a dynamic link to the latest version of the SAFEQ Cloud Universal Print Driver. With this improvement, the driver link will always point to the most recent release—no need to update the server version of SQC with every driver update (HCP-14510)

Cloud Terminals

(tick)Xerox Cloud Terminal

Manual configuration is no longer needed—when a Xerox Cloud Terminal is authorized, its printer and embedded configuration is now created automatically using the device’s serial number (HCP-14537)

Xerox Cloud Terminal now supports configurable session timeouts (up to 15 minutes), with smart handling that pauses during active use and logs out users immediately upon leaving the app (HCP-14527)

(tick)Ricoh Cloud Terminal

You can now install the Ricoh Cloud Terminal using the Terminal Deployment Tool on networks where port 80 is blocked, with updated documentation reflecting this change. (HCP-14606)

(tick)Canon Embedded Client

We’ve added support for the Canon Embedded Client specific to the Oceania region. This version is now available in the SafeQ Cloud environment, ensuring compatibility and readiness for regional deployments (HCP-14346)

(tick)KM IWS Cloud Terminal

Improved differentiation between IWS and native scans by adding metadata flags, enabling accurate accounting for both scan types (HCP-14473)

(warning)Sharp Cloud Terminal

We’ve fixed an authentication issue that prevented jobs sent via IPP using a vendor driver from printing on Sharp Cloud devices—these jobs are now properly handled during pull print sessions (HBT-5338)

(warning) Booklet Printing

When printing A3 documents as booklets, the output is now correctly downscaled to A4 size instead of incorrectly producing A5 on A4 paper (HBT-5302)

(warning) Fonts Are Now Properly Embedded for All PDF/A Compliance Levels in OCR Scans

We’ve fixed an issue where scanned documents with PDF/A compliance other than PDF/A-1a failed to embed fonts correctly, causing errors in Adobe Acrobat—fonts are now embedded as expected across all supported compliance levels (HBT-5315)

(warning)PC Client Now Returns Consistent Input Ports Across All Modes

We fixed an issue where the PC client returned different sets of input ports depending on whether it was using API mode (cloud storage) or websocket-channel mode—ports are now consistent across both (HBT-5337)

(warning)Default Windows Printer Selection Is Now Predictable and Consistent

We’ve fixed an issue where the default Windows printer set by the client appeared random—now the default queue is selected consistently, prioritizing the one with the lowest ID (HBT-5371)

2025.04.17

Legend:

(tick) Added feature
(info) Improved/changed feature
(warning) Bug fixed

Web Admin UI

(info) Simplified process to add a Konica Minolta Gen. 2 Cloud terminal into the environment. (HCP-14497)

(tick) Print and scan delegation improvements (HCP-14467)

You can now share documents with people who don’t yet have an account.

Ricoh Embedded Terminal (3.0.5)

(tick) Booklet Printing Support

Users have a wider range of finishing options

(tick) Supported Languages

Users can access the embedded terminal in their own language (Finnish, Welsh, New Zealand Maori, Arabic,Hebrew)

(info) Enabling Users to Navigate More Easily

Easier for Users to navigate to the Secure Print & Scan application

(info) Improved Usage Reporting

Provides more accurate usage reporting based on device counters

(info) Bug Fixes and Improvements

  • Improved logic for downloading jobs to the MFD to prevent large jobs failing to download properly

  • Fixed issue where user was unable to cancel job or logout if network cable is removed during large print job processing

  • Fixed issue in UI with terminal version sometimes being pre-fixed with "null"

  • Fixed issue with card login from sleep mode resulting in "You do not have permission to print" error

  • Disabled System Auto Reset during print/scan background activity so that the device will no longer switch to home screen during print/scan processing

  • Fixed issue where application could stop when restart button is pressed during installation from Ricoh Application site

Bug fixes:

(warning)Renamed Entra ID groups are now correctly displayed in SafeQ Cloud (HBT-4215)

(warning)Support information package also contains safeqclientcore.conf (HBT-4966)

(warning)Fixed an issue where guest users were redirected to an incorrect login page after clicking the ‘Go to Login Page’ button in the invitation email (HBT-5213)

(warning)Fixed an issue where the Terminal Deployment Tool used unsecured HTTP (port 80) during deployment, configuration, and uninstallation of Xerox terminals, despite documentation stating that only HTTPS (port 443) should be used (HBT-5327)

2025.04.03

Legend:

(tick) Added feature
(info) Improved/changed feature
(warning) Bug fixed

 

(tick) Print and scan delegation improvements (HCP-14351)

Users now have an easier way to delegate their printing and scanning (scan to download workflow) to other users. Previously, this was only possible by the administrator, now the functionality is also available to users - a new “Sharing” section in “My Profile".

image-20250404-094855.png

(tick) Scan to download (My documents) (HCP-13992)

A new scan connector is now available: scan to download. It’s designed for customers who don’t use cloud storage and prefer not to send scanned documents via email.

This workflow securely stores the documents in the cloud, the users are notified via email with a download link. The scanned documents are also available via 'My Documents' section in “My Profile".

image-20250406-133718.png
image-20250404-095253.png

Web Admin UI

(info) UI improvements in PC client auto update section. (HCP-14427)

(info) Cloud option removed from Terminal integrations settings. (HCP-14412)

(info) The default type of login on default embedded templates changed to "PIN or Card". (HCP-14412)

(info) The Gateway installer link is available on "Installation files" page. (HCP-14113)

(info) Adjust license validations on add new printer page. (HCP-14411)

Bux fixes:

(warning) Fixed an issue where creating a trigger for OTP and/or Short ID would generate multiple codes and send multiple emails—one for each print job sent by the user. (HBT-5061)

(warning) Fixed an issue where not all parts of a split scanned document are delivered. This was sometimes happening during the split processing step combined with OCR when the document was split unevenly. (HBT-5202)

(warning) Fixed an issue where card registration triggered two consecutive authentication requests to Entra ID, potentially causing false-positive “bruteforce” alerts. (HBT-5236)

(warning)Fixed an issue on macOS where the client did not persist the logged-in user after reboot due to the remember_login setting not being properly saved to client_config. (HBT-5221)

(warning)Fixed an issue where case sensitivity in the customer tenant name caused device token validation to fail. (HBT-5313)

2025.03.20

Legend:

(tick) Added feature
(info) Improved/changed feature
(warning) Bug fixed

 

Scanning

(tick) A new scan to download connector is available. (HCP-13992)

Web Admin UI

(info) Simplified process to add a Konica Minolta Gen. 2 Cloud terminal into the environment. (HCP-13692)

(info) PC client auto-update report now shows more details. (HCP-14336, HBT-5245)

(info) PC client tab was simplified to show a quick overview of client versions. (HCP-14335)

(info) Document encryption is no longer optional, it is now enabled by default and cannot be disabled. (HCP-14192)

(warning) Web upload: documented limitation that only standard fonts are supported, see Web upload . (HBT-5049)

Chrome Extension

(warning)Chrome Extension informs users when the server connection is unavailable. (HBT-3677)

(warning)Chrome Extension version is now visible in the options window. (HBT-3645)

Konica Minolta Gen 2 Cloud Terminal

(info) Clearer information when print job settings can’t be changed (HCP-14179)

(info) Multiple jobs sent to print are always printed in first-in, first-out order (HCP-14185)

(warning) Fixed inconsistency of displaying the full name in the scan and print menu (HBT-4580)

(warning) Added file rotation for the terminal log files. (HBT-5239)

2025.03.06

Legend:

(tick) Added feature
(info) Improved/changed feature
(warning) Bug fixed

Web Admin UI
(tick) A new section "Installation files" is now available for customer admins. (HCP-14177)

(info) Further tooltip visual improvements. (HBT-5251)

PC client

(tick) PC client with universal print driver is now ARM 64 compatible. (HCP-14183)

(tick) Universal print driver now support a new paper size: Arch B 12 X 18in. (HCP-13522)

(warning) PC client mechanism to switch to port 443 from legacy 7400 was improved. (HBT-5215)

(warning) With Windows Protected Print (WPP) enabled the print queue no longer fails to create when renamed at the Admin Web UI. (HBT-5156)

(warning) PC client auto update report now correctly shows failed instances following the selected time period. (HBT-5193)

Messaging

(tick) The messaging configuration now allows modern authentication with Google allowing its use in email messages and scan workflows.

Documentation

(info) Documentation page "Rules - triggers and automation" now lists individual document statuses with description. (HBT-5225)

2025.02.20

Legend:

(tick) Added feature
(info)  Improved/changed feature
(warning)  Bug fixed

UI improvements

(info) Web UI fonts, styles and tooltips updated for improved usability.   (HCP-14018, HCP-14019)

(info) User is informed why print job Web Upload is not available for them. (HCP-13793)

(info)  A user can go to "My profile" and uncheck a print queue even when it was added with "available by default" checked. (HBT-4803)

(warning) Web UI now correctly displays the number of pages for each print job when WPP (Windows Protected Print) is enabled. (HBT-5158)

PC client

(warning) PC client auto update now cleans up its folder structure after each version. (HBT-5150)

(warning) PC client correctly auto updates to the selected version and automatically restarts. (HBT-5218)

(warning) A user is not allowed to use a blank PIN when logging in(HBT-5107)

Terminals

(warning) KM OpenAPI terminal connected to OMNI bridge no longer stops responding with multiple logout button clicks. (HBT-5188)

2025.02.06

Legend:

(tick) Added feature
(info)  Improved/changed feature
(warning)  Bug fixed

UI improvements

(info) PC client auto update report now contains more information, can be exported into multiple formats and filtered by time period.  (HCP-14108)

(info) Web UI informs administrators about implications of using built-in CA. (HCP-14104)

(warning) Locations can now be reordered. (HBT-5058)

Sharp Gen2 Cloud Terminal (v2025.02.01)

(info) Sharp Gen 2 Cloud Terminal requires admin password to access application settings. (HCP-13789)

(info) Sharp Gen 2 Cloud Terminal requires admin password to access application logs. (HCP-13931)

(info) Sharp Gen 2 Cloud Terminal UI improvements when folder-browsing. (HCP-13945)

API

(warning) The system can now process print job types even if they are not recognized as Postscript, PDF or PCL6 jobs. They are no longer rejected. (HBT-5078)

Various performance and security enhancements

(warning) Virtual appliance OVA (Build 20240821_0932) now longer fails on vSphere with: An invalid argument “configSpec.guestId” error. (HBT-5071)

(warning) HTTP Options methods are only used when needed. (HBT-5077)

(info) Improved security of HTTP headers. (HBT-5076)

(info) Weak cipher suites were disabled. (HBT-5075) 

Build 2025.01.23

Legend:

(tick) Added feature
(info)  Improved/changed feature
(warning)  Bug fixed

PC Client

  • (tick) When WPP mode is turned on, these Finishing Options are received via IPP and converted into the PJL headers stored in the document.

    • Page range

    • Stapling

    • Punching

    • Input tray 

    • Output tray 

    • More paper sizes 

UI improvements

  • (tick) Every new customer has a list of default, preconfigured embedded terminals created.

  • (tick) Admin now has the link to embedded configuration deployment from the printer list

Scanning

  • (tick) Scan to email now support OAuth2

SafeQ Mobile application

  • (tick) The SafeQ Mobile app now supports releasing documents via a QR code scanned on the printer. This feature is available only in environments with a gateway or when local storage is enabled on the client.

KM IWS Gen2 Cloud Terminal (v2025.01.01)

  • (tick)Copy accounting is done via Service platform authentication app. Native copy accounting is also supported.

  • (tick)IWS Cloud terminal terminal gets the information about ISPF integration (Service platform authentication application is installed) from server and avoid asking for ISPF token when not integrated.

  • (tick)Logout button is hidden when integrated with Service platform. Hardware button must be used to log out. This avoids login user back right after pressing logout, which is a limitation of the integration.

  • (warning)Quick copy action on IT6 machines no longer triggers the "separate scans" native dialog.

  • (warning)Fixing configuration page- port can be added into URL

  • (warning)Users can access settings directly via cogwheel button on internal server error to possibly fix terminal configuration

  • (warning)Amount of copies are limited to 9999 so it behaves same as KM native applications

Various performance and security enhancements

Build 2025.01.09

Legend:

(tick) Added feature
(info)  Improved/changed feature
(warning)  Bug fixed

PC Client

  • (info) MacOS users can now specify paperSize, duplex and color when installing the PC Client in unattended mode (HCP-13908).

  • (warning) User no longer gets logged out unexpectedly when the cloud connection is not established fast enough (HBT-5048).

  • (warning) When PC client cannot operate with the existing token it will drop it and re-register itself (HBT-5031).

  • (warning) "Domains" field of the "Customer information" is no longer case sensitive and does not cause problems when authorizing clients (HBT-5041).

Sharp Gen 2 Cloud Terminal - Production release 

  • (tick) A user can select a destination folder at the Sharp terminal (HCP-13605).

UI improvements

  • (info) An administrator can send a test email using the inherited mail configuration (HCP-13855).

  • (info) Left menu minor improvements (HCP-13891).

  • (info) URL is generated correctly when navigating through the Admin Web UI (HBT-5050).

  • (info) Significantly simplified experience to "Add device" (HCP-13801).

Xerox Gen 2 Cloud Terminal

  • (info) VersaLink 2nd Gen devices now correctly install on Windows 11 (HBT-5008).

Kyocera Embeded Terminal

  • (info) Users no longer see internal login "user1" when logged into the terminal. Instead, it shows "Kyocera" so it is less misleading (HBT-4243).

Scanning

  • (info) The OCR engine was updated to the latest ABBYY FRE 12.6 (HCP-13399).

Various performance and security enhancements

  • (info) reCaptcha was added to protect also forgotten password screen (HCP-13791).

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