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Cloud Terminal installation

You can install the terminal in the following ways:

  • From SAFEQ Cloud Web UI
  • From Ricoh App Store
  • Manually via the Terminal Deployment Tool

Installing the terminal from SAFEQ Cloud Web UI

Prerequisites

  • This installation method requires you to have SAFEQ Cloud secondary server (Gateway) in your network. The terminal can only be installed from the secondary gateway because of network visibility to the MFD.
  • Your secondary server has the Terminal client service created, and the service has Cloud terminal integration enabled.
  • You have already created Ricoh embedded configuration and added your Ricoh MFD according to Adding Embedded configuration and Ricoh MFD in SAFEQ Cloud Web UI. When adding the MFD, in the Client Terminal Services and Service drop-down menus, you must select services running on your secondary server.
  • In your embedded configuration, the API key for installation field must not be empty.

Limitations

  • If you plan to use other card reader than YSoft USB Card Reader, you must configure it manually. See section Post-installation device setup.
  • Terminal installation status messages are not localized
  • If terminal client service is not selected, the installation will not start (nothing is going to happen after you click Install and configure).
  • If the terminal configuration fails, you must click Configure to run it again.
  • The installation implicitly trusts any device specified in the printer address field. Make sure you are installing only in case you are aware of what device is on that IP address. To prevent MFD admin credentials and API Key leakage, make sure that you know which device is on the specified IP address before you run the installation.
  • If you want to upgrade to the Ricoh Cloud Terminal from the Ricoh Embedded with Application Type Standard, or any other kind of Ricoh terminal, you must first uninstall the old terminal so that you can run a clean installation of the Cloud Terminal.

Installation

  1. Go to Embedded clients and click the icon next to your Ricoh embedded configuration to open the configuration.
  2. Select all MFDs where you want to install the Cloud Terminal.
  3. Click Install and configure. The status will change to Installing.
  4. When the installation finishes, the status will change to Installed.
  5. If you plan to use a card reader, configure it manually. See Post-installation device setup.
  6. If you receive the error message "Installed: Failed to configure SP options. Please refer to documentation for manual configuration." you must configure the MFD manually. See Post-installation device setup.

Terminal-to-server communication

By default, the installed Cloud terminal will communicate with the primary server in the cloud. If you want it to communicate with your secondary server, for example, to prevent print jobs and other data from leaving your network), you must change the order of domains listed in your Customer information in the SAFEQ Cloud Web UI. Your secondary server domain name must be in the first place.

Installing Ricoh Cloud Terminal from Ricoh App Store

  1. At the MFD, navigate to the Ricoh App Store.
  2. Select Ricoh Print Management Cloud application.
  3. Tap Install.
  4. After the installation, the terminal is ready for configuration.

  5. Tap the icon in top left corner and hold for 5 seconds.

  6. Enter the device administrator credentials.

  7. Enter customer domain and API key.

  8. The device is now ready to be authorized.

  9. Proceed to registering the Cloud Terminal in the SAFEQ Cloud Web UI. This is described on the Registering the Cloud Terminal in the SAFEQ Cloud Web UI page.

Manual installation via the Terminal Deployment Tool

Fully manual method

  1. Download the Terminal Deployment Tool from Y Soft Partner Portal.
  2. Follow the instructions in chapter Terminal Deployment Tool.

Partially manual method

Following these steps will give you the option to download the Terminal Deployment Tool from SAFEQ Cloud Web UI and it will generate the installation command for you.

  1. Go to SAFEQ Cloud Web UI. Create your Ricoh Embedded configuration and add your Ricoh MFD according to page Adding Embedded configuration and Ricoh MFD in SAFEQ Cloud Web UI.
  2. Go to Embedded clients and click the icon next to your Ricoh embedded configuration to open the configuration.
  3. Click Manual operations.
  4. A new modal window will appear. Follow the instructions.
  5. After the installation, proceed to registering the Cloud Terminal in the SAFEQ Cloud Web UI. This is described on the Registering the Cloud Terminal in the SAFEQ Cloud Web UI page.
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