Manage terminals

Relevant Products

Terminal management is available in BREEZE MFD Pro MFD and is currently in beta phase

Limitations:

  • Terminal management is currently supported only for Ricoh, FujiFilm BI, and Sharp devices that support cloud terminals.

  • The Deployment Tool is available only on Windows.

  • The Cloud Client in version 2026.03.19 or later must be installed on your PC

Administrators can automatically install Cloud terminals on supported MFDs. In order to do so navigate to the Printers page and click the “Manage terminals” button.

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A new window will open, displaying available printers. Select the printers on which you want to install the terminal. Provide MFD administrator credentials, which are required to proceed with the installation.

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After clicking “Install” the Cloud Client downloads the Deployment Tool and starts the installation process. During this phase, the window must remain open.

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Once the Deployment Tool is ready the installation of terminals begins and progress is displayed in the window. At this point, you may close the window; the installation will continue in the background. Installation status remains visible even after reopening the window (as shown below).

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Some terminals may require additional post-installation steps to function correctly. Refer to the specific documentation for each terminal type.

Troubleshoting

Installation fails

If the installation fails, verify the following:

  • The MFD is powered on.

  • Correct administrator credentials were provided.

  • The MFD is reachable from the PC running the installation.

  • You are not connected to a VPN, as it may interfere with device visibility.

Logs and Diagnostics

For further investigation, you can check the following logs:

  • Deployment Tool logs:
    C:\Users\<user>\AppData\Roaming\safeqclient\config\tdt\current\logs\deployment-tool.log
    (Also included when collecting support information.)

  • Cloud Client logs:
    Contain information about downloading and preparing the Deployment Tool.