Accounting capabilities of Gen 2 Cloud Terminals

The following table provides an overview of the accounting capabilities of Gen 2 Cloud Terminals for each type of action (printing, copying, scanning). Refer to each terminal's documentation and limitations sections for more details.

	HP	KM IWS Gen 2	KM IWS Gen 2 with device locking	Xerox	FUJIFILM BI	Sharp	Ricoh (G2.5+, precisely SmartSDK 3+)
Documentation	HP Workpath Gen 2 Cloud Terminal	Konica Minolta IWS Gen 2 Cloud Terminal	Konica Minolta IWS Gen 2 Cloud Terminal with device locking (IWS Service Platform integration)	Xerox Gen 2 Cloud Terminal	FUJIFILM BI Terminal	Sharp Gen 2 Cloud Terminal	Ricoh Standard Gen 2 Cloud Terminal
Limitations	Limitations	Limitations	Limitations	Limitations	Limitations	Limitations	Requirements and limitations
Download and print (e.g., Print using Pull Queue)	exact	estimated	exact	exact	exact	exact	exact
Push print local delivery (e.g., Print using Push/Direct Queue, Client Local storage)	exact	estimated	estimated	estimated	estimated	exact	exact
Print using direct queue (using the solution)	estimated	estimated	estimated	estimated	estimated	estimated	exact Accounted under the last authenticated user, may be accounted twice
Direct print to the printer IP (bypass the solution)	exact Accounted under the `hp_gen_2_unidentified_user` user (if it exists in the customer's account).	not tracked	not tracked	not tracked	not tracked	exact Accounted under the `direct_print` user (if it exists in the customer's account).	exact Accounted under the last authenticated user
Print using native app (e.g., USB print)	exact Accounted under logged-in user or under the `hp_gen_2_unidentified_user` user (if it exists in the customer's account) if no user is logged in.	not tracked	exact	not tracked	not tracked	exact	exact
Copy using Gen 2 Cloud Terminal	n/A Not available on HP.	exact	exact	exact	n/A Redirect to the native copy app.	n/A Not available on Sharp.	exact
Copy using the native app	exact Accounted under the logged-in user or under the `hp_gen_2_unidentified_user` user (if it exists in the customer's account) if no user is logged in.	not tracked	exact	not tracked	estimated If one page is colored, everything is considered colored.	exact	exact
Scan using Gen 2 Cloud Terminal	exact Everything is accounted for as color.	exact Color information might be incorrect.	exact	exact If one page is colored, everything is considered colored.	exact If one page is colored, everything is considered colored.	exact	exact
Scan using the native app	exact Accounted under logged-in user or under the `hp_gen_2_unidentified_user` user (if it exists in the customer's account) if no user is logged in. Everything is accounted for as color.	not tracked	exact	not tracked	exact If one page is colored, everything is considered colored.	exact	exact

Legend

exact - accurately accounted by the terminal (reflects actual pages printed).
estimated - accounted based on submitted print data (may not reflect pages actually released at the printer).
not tracked - not accounted for at all, invisible to the solution
n/A - not applicable

Additional notes

If you would like to know how the accounted pages translate into reports, see Accounting - Impressions vs pages.

Download and print vs Push print local delivery

These two types of print actions apply when authenticating with the Cloud terminal and selecting a document to print. The terminal will choose the appropriate action based on the solution's MFP visibility. If the solution can see the MFP and push the document there directly, it will do so. Otherwise, it will fall back to the Download and print action.

HP

MFP admin can lock native applications to require user authentication.

Our Cloud Terminal cannot lock native applications at the moment: only Workpath SDK v1.6.3 and newer support application locking, which is not yet publicly available.

Also see: Reports, Accounting - Impressions vs pages