Requirements and Known Limitations of YSoft SafeQ Embedded Terminal for OKI and OKI sXP2

Requirements and Known Limitations of YSoft SafeQ Embedded Terminal for OKI

General Notes

  • The terminal requires a properly licensed and configured OKI Embedded Platform.

  • Support for SDK 2.4 - 4.

  • SDKs 4.2 and higher are not supported

Known Limitations

  • The initial-screen property is not supported.

  • YSoft SafeQ Payment System is not supported.

  • Page quotas are not supported.

  • Embedded terminal accounting does not account blank pages.

  • Scanning multiple sheets (simplex or duplex) in one scan job is supported only when scanning using the automatic document feeder (ADF).

  • The Username and Password authentication method is not supported for users containing the @ character in their username. More details in the article  configuring OKI for YSoft SafeQ Embedded Terminal with @ character in username.

  • Black and white JPEG scanning is not supported. If the black and white color option and JPEG format are selected when scanning, the job is not processed and a screen with a "Scanning error" message displays.

  • The IIS 7.5 or higher (e.g., Windows Server 2008 R2 or higher) is required for the Scan feature.

  • A PIN must not start with zeros.

  • It is not possible to account blank pages when printing in duplex.

  • The terminal might not work properly if MFD certificate validation is enabled (configuration the option enableMfdServerCertificateValidation).

Requirements and Known Limitations of YSoft SafeQ Embedded Terminal for OKI sXP2 

Known Limitations

  • After every reinstall, a manual restart of the printer is strongly recommended.

  • Exiting the sleep mode by swiping a card is not supported.

  • It is not possible to restrict print jobs sent directly to the printer's IP address

  • Card self-registration is not available. 

  • Logout by card is not available.

  • Fax accounting is not available.

  • Guest user must be enabled for printing.

  • Print Accounting

    • Guest user must be enabled.

    • You cannot mix different paper sizes in one job.

    • If you use a PCL driver and a printed duplex document contains an odd count of pages, the duplex job is accounted for even pages.

  • Scanning multiple sheets (simplex or duplex) in one scan job is supported only when scanning using the automatic document feeder (ADF). 

  • A black and white JPEG scan is not supported. If the black and white color option and JPEG format are selected when scanning, the job is not processed, and a screen with an Error message displays.

  • Manual deletion of the YSoft SafeQ application from the device is required after embedded terminal's uninstallation. (Device web administration > sXP Application > Delete SafeQ Application)

  • Print jobs do not stay collated if you change the number of copies in the finishing options for the job. (A four-page job is printed as 1,1,2,2,3,3,4,4 instead of 1,2,3,4,1,2,3,4)

  • The terminal might not work properly if MFD certificate validation is enabled (the configuration option enableMfdServerCertificateValidation).