Requirements and Known Limitations of YSoft SafeQ Embedded Terminal for Epson

Requirements

Epson Open Platform Version 1.0 or 1.1 compatible firmware running on the device.

The Epson vendor does not provide support for media type based job accounting (whether plain paper or another media type is used).
Only PCL6 and PostScript drivers are supported (EPSON ESC drivers or PDF are not supported).
Pre-filled user's email for native scan is supported from Epson Platform Version 1.1. The SNMP server must be configured on device.
For MFDs without HDD job delivery timeout configuration is recommended:
- Problems with job delivery via RAW
- Problems with job delivery via LPR

Only FTP delivery.
The scanServerUserPassword property should not be longer than 20 characters to be able to scan using the YSoft SafeQ Embedded Terminal for Epson. Use the Management Interface - System to learn how to change the property.
Only scan setting combinations supported by devices work. If an invalid combination is selected, the scan will fail. Please refer to the MFD documentation, e.g.:
- On some devices, only B&W is supported for a multipage TIFF file format.
- On some devices, B&W works only for PDF / Compact PDF. With image file formats the output is in greyscale.

Detailed limitations:
- Please see the detailed credit handling documentation.
Brief explanations:
- The user can reach the negative balance in certain cases.
- The job will be printed, not accounted, not charged - if not sent to YSoft SafeQ properly.
- An extra credit/quota will be reserved and not settled in some specific edge cases during secure reprint