I want to upgrade to YSoft SafeQ 6 from YSoft SafeQ 5
Use the checkboxes below to verify the feasibility of the upgrade, as well as the most notable prerequisites.
Known limitations
Unsupported configuration
YSoft SafeQ Payment System is not automatically upgradeable at the moment. When the YSoft SafeQ Payment System is a part of the YSoft SafeQ 5 system, a special manual upgrade must be provided. Contact your Y Soft Regional Sales Manager for additional information.
YSoft SafeQ Mobile Print System is not automatically upgradeable at the moment. However, when the Mobile Print Server is a part of the YSoft SafeQ 5 system, an automated upgrade of other components is still available. If needed, a possible workaround is to install the YSoft SafeQ Mobile Print Server and configure it during the installation manually.
Contact your Y Soft Regional Sales Manager to verify the possibility of updating the customization to be compatible with YSoft SafeQ 6.
Terminal Professional v3.5 does not support scan workflows. However, print and copy functionality is fully supported.
Prerequisites
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Database
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Configuration, see article CML configuration backup page from YSoft SafeQ 5 documentation.
I want to upgrade to YSoft SafeQ 6 from YSoft SafeQ 4
A direct upgrade from YSoft SafeQ 4 to YSoft SafeQ 6 is not supported. Therefore, a migration over YSoft SafeQ 5 has to be performed. See the most notable prerequisites and tasks related to upgrading to YSoft SafeQ 5. Then follow the procedure for upgrading to YSoft SafeQ 6.
Unsupported configuration
Contact your dedicated Regional Sales Manager to verify the possibility of updating the customization to be compatible with YSoft SafeQ 6.
Prerequisites
Please note, only customers with valid Software Support are entitled to make the upgrade.
For updating to the latest service release of YSoft SafeQ 4, it is not required that the installation is re-activated instead after the installation of the update has finished to proceed with the upgrade to YSoft SafeQ 5.
To be performed after upgrading